LBV has a history of listening to customer feedback and acting on suggestions to improve its service. We welcome all types of feedback, as well as suggestions and ideas.
You can send feedback anonymously if you wish - just write 'Anon' in the 'Name' box and JLIB_HTML_CLOAKING' in the 'Email' box. Your email will come straight through to our Bureau Central team and will be treated as confidential in any case.
If you provide your contact details then we can update you if we have changed a procedure as a result of your input, or we can simply thank you for making a contribution!
If you want to tell us about a contentious issue, please use the Comments box to send us as much detail as you can.